Customer Service on Social Media Archives

We are a digital marketing agency offering full digital marketing services including website design and management, social media marketing, content writing, brand and logo design as well as traditional marketing services.

Customer Service on Social Media

Customer Service on Social Media With greater connectivity and more people engaging on social media platforms such as Facebook, Instagram. LinkedIn, Pinterest and Twitter, many businesses are using their presence to provide better customer experiences. However, some companies are lagging behind, ignoring customer queries, failing to engage and damaging their online reputation in the process.[…]